Showing posts with label live chat. Show all posts
Showing posts with label live chat. Show all posts

live chat

Angry Customers - What Can We Do with Them ?

"You are the worst company I have bought from!" - writes the client. Oops, bossss! What should I write back? It is very hard to se...

Are you Serious about Customer Service

Is your online company really serious about Internet customer service? When it comes down to it, excellent customer service is pretty much t...